Director, Statistical Programming

Key Accountabilities

• Lead the management team to ensure that resources (processes, procedures, personnel etc) optimally support the business requirements of the function
• Ensure that the department has a well-organized infrastructure and adequate resources to enable projects to be completed on time and within budget.
• Provide accurate forecasting figures for the annual budgeting process and manage throughout the year to ensure that the budgetary goals are met or exceeded.
• Provide expertise and consultation, facilitate metrics collection and develop action plans in conjunction with Project Leader/Lead to keep projects on time and within budget.
• Drive team members to improve their efficiency and effectiveness at prioritizing work and improving performance evidenced by the work produced, client feedback, audit results and QC measures.
• Ensure agreed levels of productivity/billability and staff turnover are maintained.
• May be responsible to coordinate client or account activities for department or function.
• May serve as GMBA for a location or country.
• Participate in and contribute to project bids, including client presentations. Provide on-going support to Portfolio Management and Business Development groups.
• Ensure percentage of travel and billability guidelines for department, region or function, are met where appropriate.
• Act as executive oversight of a large project where applicable.
• Act as the client contact for local business when required.
• Manage multiple countries and/or subcontractors.
• Follow up departmental metrics, drive team members to meet departmental goals
• Ensure management team check quality of department deliverables (e.g., site visits, Central File documentation) and take appropriate remedial action.
• Ensure departmental or functional training plans in place and appropriate
• Revise, implement and monitor departmental compliance with SOPs.
• Ensure implementation of process improvements in response to client and team feedback and quality audits.
• Participate in committees, task force groups as needed.
• Look within and beyond CRS to encourage teamwork, quality and productivity efforts to the benefit of CRS and Parexel.
• Work with senior departmental management in developing managers and ensuring a talented pipeline of management staff within the department or function.
• Performs a leadership role in ensuring managers and staff are communicating and coordinating efforts to provide superior line management services to staff.
• Demonstrate excellent leadership skills within department, function or location. This includes taking an active role in departmental, functional or location activities (e.g., management meetings), ensuring employees adhere to corporate policies and following up with management as appropriate.
• Train and mentor new managers
• Undertake the full range of duties relevant to the leadership, management and development of the team to ensure their performance meets and or exceeds both the business and their own personal goals/objectives
• Maintain a positive, results orientated work environment, building partnerships and modeling teamwork, communicating to the team in an open, balanced and objective manner
• Participate in formal staff review processes e.g. performance and salary reviews to corporate standards and timescales.
• Maintain a working knowledge of, and assure compliance with, applicable ICH Guidelines, Good Clinical Practices, Regulatory Agency requirements, and Parexel WSOPs.
• Participate in departmental meetings and training initiatives, project team meetings, and maintain relationships with other departments, clients, and regulatory agencies as necessary.
• Participate in PXL and department system/standards improvement activities.
• Support efforts for generating business leads (client networking, public speaking, etc.).
• Departmental or Project tasks as assigned.
• Travel as needed

Skills

• Advanced ability to manage and motivate direct reports
• Advanced ability to successfully manage a full workload across multiple-projects.
• Demonstrated strength in managing Managers and leading diverse teams
• Outstanding negotiation and organizational skills.
• Excellent interpersonal, verbal and written communication skills (including experience in making presentations at conferences, meetings, training sessions)
• Demonstrable experience of stakeholder/relationship management with a client focused approach to work. Able to understand the business implications of decisions and impact on customer.
• A flexible attitude with respect to work assignments and new learning
• Advanced ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail
• Ability to work in a matrix environment and to value the importance of teamwork.
• Comprehensive knowledge of relevant software: Windows, Word, Excel, Outlook.
• Excellent negotiation skills
• Excellent analytical and problem-solving skills

Education

• Educated to a degree level (biological science, pharmacy or other health related discipline preferred) or relevant clinical or business equivalent

Language Skills

• Competent in written and oral English and local language
  

Minimum Work Experience

• Significant work experience including substantial management experience.