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Medical Scientific Associate - FUSE Superuser - FSP

Argentina, Remote 职位编号 R0000035050 类别 Medical Communication
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Position Overview

The Medical Scientific Associate is responsible for system governance, quality assurance, and cross-collaboration support for the FUSE Digital Asset Management (DAM) system. This role serves as a critical link between Global/International workflows, ensuring system integrity while providing advanced troubleshooting and problem-solving capabilities as a FUSE Superuser.

Key Responsibilities

System Oversight and Enhancement

  • Identify system issues and global enhancements through rigorous testing and QA of Global/International workflows

  • Serve as primary contact for cross-collaboration with the FUSE enterprise team during super user calls

  • Support the Global FUSE Lead with expanded system access and permissions

  • Troubleshoot and resolve various system issues by accessing advanced backend capabilities

Compliance and Governance

  • Ensure Global Content Owners adhere to post-usage country requirements

  • Review and manage dormant accounts, including sending communications and revoking access when necessary

  • Monitor in-process assets that remain unfinished and take appropriate action

  • Track and document deviations when SOPs and processes are not followed

Access Management

  • Approve/reject User Access Management (UAM) application requests

  • Verify training criteria completion and correct role profile selection

  • Maintain agency profiles with regular updates

  • Approve brand/therapeutic area access for the FUSE DAM

Qualifications

Experience

  • 1-2 years' experience in pharmaceutical/biotech or advertising industry and/or digital marketing operations

  • Functional experience in a pharma or CRO environment in regulatory, medical, or marketing operations

  • FUSE system experience required

Knowledge and Skills

  • Working knowledge of compliance guidelines on advertising and promotion

  • Basic understanding of process optimization and asset creation

  • Proficiency in computer applications, including Microsoft Office and Adobe Acrobat

Organizational Skills

  • Ability to interact comfortably with all levels and departments of the organization, including senior leadership

  • Exceptional facilitation skills to drive consensus quickly in a progressive, change-intensive environment

  • Strong risk identification, mitigation, and management capabilities

  • Excellent project and process management skills

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